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Mission Statement
MAY OUR PRODUCTS BRING BENEFIT AND JOY ,is our ethos by which we stand committed to our customers to deliver value, through our impeccable services and products, along with a memorable shopping experience to justify their faith reposed upon us and thus build a long relationship with our customers
Our Philosophy
Our ‘Selling Joyfully’ insignia is characteristic of our entire company’s be all-end all philosophy, hence in a retail scenario which sells products with identical features and model numbers, where product displays in stores almost seem like cloned, pricing is nearly comparable the differentiator in retaining customers for longterm and spreading goodwill through word of mouth is by sincerely offering all customers a memorable shopping experience replete with excitement and engagement.
Our Top Management
Mr. Ram Mewani
Founder & Chairman
I have always considered our customers as our biggest blessings and directed all efforts and resources towards giving them correct guidance and information in choosing products as well as providing them post-purchase satisfaction. We always look to have a life long relation with our customers and consider them a part of our Kohinoor family..
Our sales and service is rendered to bring real joy and benefit to all our customers and this philosophy has now been adopted in our organization as a way of life
Mr. Vishal Mewani
Director
I always firmy believed that we are Champions and Champions - never - Rest. Kohinoor’s strength lies in curating luxury lifestyle products and successfully promoting them across all our stores. Our motto of selling joyfully has evolved from an organizational statement to a way of life for all our team members.
Our commitment towards providing a wonderful Customer Experience ( CX ) to all our esteemed customers is our way of doing business with a humane touch which emotionally connects our customers to brand Kohinoor for longterm
Mr. Sanjay Mewani
Director
Kohinoor’s growth story is a result of the outstanding team that we have built over the years.The most important pillar of our business are the people who make it happen day in and out at our showrooms as well as the corporate office and our logistics team.
Their single minded dedication towards fulfillment of the company’s mission has helped us achieve so much in such a little time.
Mr. Rahul Mewani
Director
At Kohinoor we are never satisfied with status quo. We constantly look for better opportunities to improve our offerings, in-store experiences and back-end processes.
Continuous improvement is the key to our steady progress in a volatile market such as the one we are in today. Our commitment to continuous improvement has only helped us time and again with valuable insights.
Our values
Kohinoor Electronics has Five primary guiding values
Integrity
Integrity is our hallmark and every interaction and transaction is built around it.
Exceptional Service
We believe in providing helpful personal attention through our well trained sales consultants to ensure genuine post purchase satisfaction to all our customers.
Good isn’t Enough
We contantly strive to raise the bar, trying to work harder and do better even when we are the one of the best. Our competition is with ourself
Teamwork
Our organization utilizes cross training as much as possible. There is no unimportant or easy job - they are all crucial and have unique challenges.
Responsibility
We believe in personal accountability. Irrespective of our job roles, every member of Team Kohinoor believes that every action of theirs affects our customers directly.
Customer Experience - CX